Privacy

Personal information protection

At Skytech Communications, protecting personal information and respecting privacy are at the heart of everything we do.

Skytech Communications Inc. Privacy Policy

Effective date: September 16, 2026

Last updated: September 16, 2026 (v1.0)

Next scheduled review: September 2027

At Skytech Communications, protecting your personal information is a priority.

This policy explains how we collect, use, retain and protect your personal information when you browse our website, contact us through its forms, or submit an application.

It applies to website visitors, to people who contact us, and to applicants.

By using the site, you acknowledge having read this policy.

Personal information protection officer

Skytech Communications Inc.

305-10660 rue Lajeunesse

Montréal (Québec) H3L 2E6

Canada

RPerso@skytech.com

For any question about this policy, to exercise your rights, or to file a complaint.

Collection and purposes

"Personal information" means any information about you that allows you to be identified directly or indirectly, in particular by combining it with other information.

We collect only the information necessary for the purposes described below.

Browsing and audience measurement

When you browse our site, we collect website usage data (pages viewed, date, time, duration and frequency of visits, traffic sources, browser type and operating system) using the Matomo Cloud web analytics platform. By default, this platform places no cookie and collects no data until you have consented.

If you accept analytics cookies, two cookies are placed and are used to recognize visits anonymously, to count visitors and to know which pages are viewed; they are described in detail in our cookie policy below. This data is used only to measure site performance and improve its content; it is neither cross-referenced with other data nor used to identify you.

"Contact us" form

Email, first name, last name, phone number, institution and message, used only to respond to your request.

This information is routed to and stored on our email infrastructure, hosted on our own servers in Quebec. It is retained for 36 months after the last contact. It also transits through the Brevo platform, where the message is kept for 180 days.

Application form

Resume; first name, last name, email and phone number; French proficiency (to verify the language requirements of the position); work authorization status in Canada (to verify your eligibility for hiring); professional links; answers to the form questions.

This personal information is used only to assess your application. It is routed to the human resources department mailbox, hosted on our infrastructure in Quebec, with access restricted to authorized personnel. It is retained for 36 months after the end of the recruitment process. It also transits through the Brevo platform, where the application (resume, form answers, etc.) is kept for 180 days.

Technical logs

Our servers automatically record certain technical information (including the IP address) for security and proper operation purposes. These logs are kept for 180 days.

Retention period

  • Unsuccessful application: 36 months after the end of the recruitment process
  • "Contact us" form message: 36 months after the last contact
  • Form information: 180 days
  • Website usage data (Matomo): 180 days
  • Technical logs: 180 days

Applications leading to a hire are added to the employee record and managed according to the rules applicable to staff.

Sharing with third parties and transfers outside Quebec

We do not sell or rent your personal information. Information collected through our forms is stored on our infrastructure in Quebec; it also transits through the Brevo platform, a third-party provider described below.

The following tools involve transfers outside Quebec:

  • Brevo (Sendinblue France), transmission of form emails: information submitted through the forms ("Contact us" form, application), including the email kept for 180 days, on servers located in the European Union.
  • Matomo (InnoCraft Ltd), website audience measurement: usage data (pages viewed, traffic sources, device type) and anonymized IP address, stored in the European Union.
  • Google (Maps), display of the office map: IP address when the map loads, processed in the United States.

These transfers outside Quebec are governed by contractual safeguards and are subject to the assessments required by law. No content submitted through our forms transits through Matomo or Google Maps.

Cookies

The use of cookies on our site is described in detail in our cookie policy, presented in the next section of this page. View the cookie policy

Security

We apply reasonable security measures (including encrypted communications, restricted access and system protection) to safeguard the information we hold. In the event of a confidentiality incident posing a risk of harm, we keep an incident register and notify the Commission d'accès à l'information (Quebec's access and privacy commission) and the individuals concerned, as required by law.

Your rights

You can access your personal information, request that it be rectified, obtain a copy in a structured and commonly used technological format (portability), withdraw your consent at any time, and file a complaint with the Commission d'accès à l'information. To exercise these rights: RPerso@skytech.com. We respond within 30 days; identity verification may be required.

Any complaint about non-compliance with this policy can be sent to the same email address; it is handled confidentially and with due care.

External websites

Our site contains links to external websites whose practices are governed by their respective operators. We invite you to review their privacy policies.

Changes

We may update this policy; changes will be published on this page with the update date. We invite you to review it regularly.

Omnivox platform

The Omnivox platform is operated by Skytech Communications on behalf of educational institutions.

Your institution remains responsible for your personal information and for the exercise of your rights.

Questions about your academic record should first be addressed to your institution.

The Omnivox platform (Omnivox Portal, Omnivox Online Services and Omnivox mobile application) is covered by a separate privacy policy, available at all times.

To view the Omnivox platform privacy policy, please visit the Omnivox Privacy Policy page.

Cookie policy

Last updated: August 11, 2026

Cookies are small files stored on your device when you access our website. They remember information about your interactions with the site and recognize your device on future visits. This allows us to offer you a smooth and personalized experience tailored to your needs.

This policy presents your cookie management options and helps you make informed decisions about the information you wish to share when browsing our site. It complements our privacy policy above.

Obtain your consent

Obtain your consent before collecting, using, or sharing your information.

Be transparent

Inform you clearly and simply about the different types of cookies and how we use them.

Give you control

Allow you to select the information you wish to share.

What information is collected using cookies?

The information collected using cookies is varied and may relate to your use of the site, your preferences, or your device. Generally, this information does not directly identify you, but it may include personal information if you provide it through your interactions with the site. All personal information collected is governed by our privacy policy.

For example, cookies may collect information about:

  • the date and time of visits
  • the pages visited
  • the type of browser or operating system you use
  • how you accessed or interacted with the site

Cookie categories

Cookies are divided into two categories based on their function: we create and manage some, while others may be managed by third parties.

Essential cookies

These cookies allow you to enjoy all of our site's features and browse it smoothly and securely. These cookies are mandatory and cannot be disabled.

Type: Session and persistent cookies|Administered by: Skytech

Mandatory

Analytics cookies

These cookies allow us to analyze navigation on our site to improve its functionality. They help us understand how visitors interact with our site, which pages are most visited, and how users find the information they are looking for. The information stored by these cookies does not directly identify you.

  • _pk_id (visitor cookie, 13-month lifespan)
  • _pk_ses (session cookie, 30-minute lifespan)

These two cookies, placed by the Matomo Cloud web analytics platform, are used to recognize visits anonymously, to count visitors and to know which pages are viewed. IP addresses are systematically anonymized (truncated) before being stored by this platform.

Type: Session and persistent cookies|Administered by: Skytech and third parties

What are the benefits of accepting cookies?

Cookies optimize and tailor your browsing to the preferences you have chosen. They make your experience on our site as pleasant and satisfying as possible.

  • facilitate the use of tools and forms
  • offer you a site that is easier to browse and more relevant
  • display content adapted to your situation

Without these cookies, your experience and our ability to offer you better services and features may be limited. For example, audio or video content may not display, or certain search functions may be blocked.

How to choose your cookie preferences?

You have full control over the information you share with us. You can change your preferences at any time. There are two ways to manage or decline cookies.

1. Through our cookie management tool

You can access the cookie customization tool at any time using the "Manage cookies" link available at the bottom of each page. You can update your preferences at any time, by withdrawing or granting your consent again.

2. Through your browser or device settings

Most browsers and devices provide instructions for managing cookies. You can choose to allow or block cookies, and also clear cookies using these tools. Management settings vary from browser to browser. We encourage you to review your browser's help section to learn more:

Changes to the policy

This policy is updated from time to time due to the evolution of our practices and technologies. Changes take effect on the update date indicated. We encourage you to review this policy regularly to ensure you are aware of the most recent version.

Questions about cookies

If you have questions about cookies or our cookie policy, please write to us at RPerso@skytech.com.